Terms And Conditions

By booking any service with JC Mobile Valeting York, you agree to comply with and be bound by the following terms and conditions.

1. BOOKINGS & PRICING

By booking with JC Mobile Valeting York, you agree to these Terms & Conditions.

All prices shown are starting prices and may increase based on vehicle size and condition.

A final price will be agreed before work begins.

2. VEHICLE CONDITION

Please remove all personal belongings before your appointment.

Excessively dirty vehicles (heavy pet hair, mould, bodily fluids, sand, rubbish) may incur an extra charge, discussed before starting.

3. VEHICLE SPACE & ACCESS

Please ensure adequate space around the vehicle to safely open doors and operate equipment.

Work must be carried out in a safe off-road location where possible.

4. MAINTENANCE VALETS

Available only after an initial Full Valet.

Vehicle must be maintained at agreed intervals (every 4–6 weeks) to qualify.

If left too long, service will be charged at Mini or Full Valet price.

6. CANCELLATIONS

Please provide at least 24 hours’ notice to cancel or reschedule.

Repeated late cancellations or missed bookings may require a booking deposit.

5. ELECTRICITY ACCESS

Customers should provide access to safe electricity for our extension lead where possible.

If unavailable, please mention when booking so alternative arrangements can be made.

7. PAYMENT TERMS

Payment is due immediately upon completion unless otherwise agreed.

We accept cash and bank transfer.

8. SEVERE WEATHER

Appointments may be rescheduled due to severe weather where unsafe or affecting quality.

9. PRE-EXISTING DAMAGE & LIABILITY DISCLAIMER

JC Mobile Valeting York is fully insured.

Pre-Inspection & Condition Record: We may perform a pre-service visual inspection and photo/video recording of the vehicle. All existing flaws, stone chips, scratches, dents, worn trim, repainted panels, failing clear coat, rust, or weak components will be noted.

Exclusion of Liability: We accept zero liability for pre-existing defects, prior poor repairs, failing clear coat/lacquer, or fragile/aged items (e.g. loose badges, perished rubbers, brittle plastics) that become detached or altered during standard, reasonable cleaning procedures.

Undisclosed Faults: Failure by the customer to disclose known pre-existing defects prior to service start waives all subsequent claims related to those areas.