Terms And Conditions

Bookings

• By booking with JC Mobile Valeting York, you agree to these Terms & Conditions.
• All prices shown are starting prices and may increase depending on the size and condition of the vehicle.
• A final price will be agreed before work begins.

Vehicle Condition

• Please remove all personal belongings before your appointment.
• Excessively dirty vehicles (including heavy pet hair, mould, bodily fluids, excessive sand, or rubbish) may incur an additional charge, which will be discussed before work starts.

Maintenance Valets

• Maintenance Valets are available only after an initial Full Valet.
• To qualify for maintenance pricing, the vehicle must be maintained at agreed intervals (typically every 4–6 weeks).
• If the vehicle has been left too long or requires significantly more work than a standard maintenance clean, the service will be charged at the appropriate Mini or Full Valet price.

Cancellations

• Please provide at least 24 hours’ notice if you need to cancel or rearrange your booking.
• Repeated late cancellations or missed appointments may require a booking deposit for future appointments.

 

Water & Power

• We only require access to a plug for our extension lead and we carry water on board. If advanced notice is given (at the time of booking) our generators can be used 

Payment

• Payment is due immediately upon completion of the service unless otherwise agreed.
• We accept cash and bank transfer.

Weather

• As a mobile service, appointments may need to be rescheduled due to severe weather where it would be unsafe or would affect the quality of the valet.

Liability

• JC Mobile Valeting York is fully insured.
• Existing damage, scratches, dents, stone chips, worn trim, damaged paint, loose badges, or faulty components cannot be accepted as our responsibility.
• We are not responsible for damage caused by pre-existing defects or poor previous repairs.

Satisfaction

• If you have any concerns with your valet, please let us know before we leave so we can resolve them.
• We take pride in our work and will always aim to rectify any genuine issues.